Everything we do is designed to give you the best sleep possible—and that includes our customer service.
We promise to support your comfort and sleep for years to come.
Eighty percent of people who buy a mattress never lay down on it before they take it home. On the other hand, 90% insist on sitting on a sofa before they buy it. Maybe that’s why it’s easier to fall asleep on your couch than in your bed.
Why make this decision in 30 embarrassing seconds stretched out in a showroom? Try the iSleep Mattress for 100 comfortable nights in your own home. If after your 100-Night Test Rest, you don’t get the best sleep you’ve ever had, return the mattress for a refund*.
And that is not all. iSleep is dedicated to helping you sleep better. That is the iSleep Better Promise. We will help you, coach you, and modify your mattress if necessary to improve your comfort and sleep.
*Foundations, metal bed frames, and temperature control system are the best available in the industry and will work with other mattresses if you decide to return your iSleep Bed. Those items are not part of the Test Rest and are not returnable. You are only responsible for return shipping of the mattress and this can usually be done via Fedex using our discount shipping rate at a very reasonable cost.
So we’ve put together a lot of the information you may need and made it available right here. And if you have questions, let us know. Our friendly representatives are always happy to hear from you.
Phone: 800-219-3151 from 8 AM to 5 PM CT, week days.
Video 2017 and newer Model (SA18) SA18 Assembly Instructions
View in PDF 2016 Models and before iSleep Owners Manual
View in PDF iSleep Digital Air Control Handset Instructions
Special hook and loop attachment for adjustable bases.