Effective Date: January 15, 2025
Welcome to iSleep! This Privacy Policy and Terms & Conditions (“Agreement”) govern your use of our services, website, and communications. By accessing or using our website (isleep.com), services, or communications, including emails and text messages, you agree to the terms outlined below.
Privacy Policy
At iSleep, we take your privacy seriously. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website, subscribe to our services, or communicate with us via email or text messages.
- Information We Collect
We may collect the following types of information:
- Personal Information: When you sign up for services, create an account, or communicate with us, we may collect personal details such as your name, email address, phone number, and payment information.
- Usage Data: We may collect information about your usage of our website, including IP address, browser type, device information, pages viewed, and other online activity.
- Communications: Any communications you send to us via email or text messages (SMS) may be stored to assist with your inquiries or provide you with services.
- How We Use Your Information
We may use the information we collect for the following purposes:
- To provide, improve, and personalize our services.
- To send you important updates and information about your account or our services.
- To communicate with you regarding marketing, promotions, or new features (via email, text message, or other channels you opt into).
- To respond to your inquiries and provide customer support.
- Communication and Marketing
By providing your email address and phone number, you consent to receive communications from us, including promotional emails and text messages. You can opt out of receiving marketing emails by clicking the “unsubscribe” link in the emails or by contacting us directly. To opt out of text message marketing, you can reply “STOP” to any marketing text you receive.
- Data Sharing and Disclosure
We do not sell, rent, or share your personal information with third parties, except as described in this policy:
- With service providers who assist in our operations (such as hosting, payment processing, or email distribution).
- If required by law, such as to comply with legal obligations or in the case of a legal dispute.
- Data Security
We use industry-standard security measures to protect your personal information. However, please note that no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee the absolute security of your information.
- Your Rights
You have the right to access, correct, or delete your personal information at any time. To exercise these rights or if you have any questions about your personal data, please contact us at service@isleep.com.