Returns and Refunds
If you are not comfortable with your iSleep mattress at the end of the 100-Night Test Rest period and choose to return the mattress(es), you will only pay return shipping, which can usually be done via FedEx.
Foundations, adjustable bases, metal bed frames, temperature control systems, pillows and toppers will work with other mattresses and are not part of the iSleep Better Promise and are non-returnable. These items are covered by our Customer Care Warranty.
Packaging materials are available at a charge, home delivery packing materials are removed for your convenience. If you prefer to keep the packing materials after a White Glove Home Delivery, please make arrangements with the delivery service.
Returns are promptly processed, and refunds are made within 30 days of receipt of returned mattress