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| Got questions? |
Here are the answers to the most frequently asked questions. If you can't find what you're looking for here, contact customer service.
How is the Sleep Adjustment Bed different from other air beds?
The Sleep Adjustment bed is the only bed that combines the constant posture
support of Zoned InnerCoils with adjustable, side-by-side firmness and
comfort. To that you can add layers of luxurious,
pressure-relieving foam. You can also choose graduated
warmth at the individual command of each sleep partner. Learn more information about the
Sleep Adjustment Bed vs. the competition.
Does the mattress need to be firm to get support?
It's a myth that you need a firm mattress to get adequate support. Our patented Zoned Innercoil and
air design gives you proper orthopedic support no matter
how soft or firm your mattress is. But firmness does affect comfort. So the Sleep Adjustment Bed
is built with individually-controlled, dual air chambers—each sleep partner can decide how soft
or firm to make their side of the bed, without compromise.
Will my Sleep Adjustment Bed fit my current bed frame?
Yes. Assuming you purchase the same size bed you are currently sleeping on, a Sleep Adjustment
Bed will fit all standard-size bed frames or bedroom furniture (Cal King, King, and Queen.)
Click here if you want more size information.
Will my Sleep Adjustment Bed fit my current sheets?
Most of the sheets sold today are what is commonly referred to as "deep pocket" sheets. Deep
pocket sheets are designed for high profile mattresses and can be found at nearly all major
department stores. If you own older sheets, which may not have been made in the "deep pocket"
style, you may wish to try sheet clips to hold your sheets in place. Learn more about
bedding.
Will my bed deflate if there is a power surge or power loss during the night?
No. Your mattress will maintain its firmness, even if power is interrupted. But to protect the
pump on your bed from power surges or power outages, we recommend using a surge protector.
Can I clean the mattress cover or foundation coverlet?
We recommend spot cleaning the mattress cover and duvet with sparkling water or mild detergent.
Do not dry clean the mattress cover, foundation cover, or duvet or put them into a washing
machine or dryer. If the mattress cover or duvet needs cleaning, it should be done by a
professional.
What if I want to return my bed during the 30-Day Test Rest?
Keep all the original packing materials to repack your Sleep Adjustment Bed or pillow in the
unlikely event you wish to return them after your 30-Day Test Rest. You will need to call
your iSleep Customer Service representative at 1-800-219-3151 to get a Return Authorization
Code—no returned iSleep merchandise can be accepted without this authorization. You also
are responsible for the return shipping charges.
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